Last updated: June 2, 2026
Welcome to Theordiinarys.
We are a US‑based online retailer, headquartered in Sandy Springs, Georgia, proudly serving customers in both the United States and Canada. Our mission is simple: deliver quality products with complete transparency, free shipping, free returns, and zero hidden fees.
Our Story
“Ordinary” is where we start — but we believe that every product you bring into your life deserves extraordinary care. From the way we select items to the way we package and ship them, we strive to make your shopping experience seamless, honest, and reliable.
What Makes Us Different
- Transparent pricing – What you see is what you pay. Free shipping, free returns, no restocking fees. Government taxes are shown separately at checkout — never hidden in product prices.
- FTC‑protected orders (US) and Canadian consumer protection – Your purchase is backed by the FTC Mail Order Rule (US) and applicable Canadian provincial laws. If we cannot ship on time, you get a full monetary refund (not just store credit).
- Real customer support – We answer emails and calls during business hours (Monday–Friday, 9 AM – 6 PM ET). No chatbots, no endless automated menus.
Our Business Information
- Store name: Theordiinarys
- Website: theordiinarys.org
- Physical address: 4655 Lake Forrest Dr NE, Sandy Springs, GA 30342, United States
- Phone: +1 404-210-0451
- Email: info@theordiinarys.org
- Customer service hours: Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time)
What We Offer
- Shipping: United States (contiguous) and Canada (all provinces except territories). Free standard shipping on all orders.
- Delivery: Processing 1–2 business days, then US: 3–5 business days, Canada: 4–6 business days.
- Returns: 30 calendar days, free returns with prepaid label, no restocking fee.
- Refunds: Processed within 1–2 business days after return receipt; credit cards 5–10 business days to post, PayPal 1–3 business days.
- Payments: Visa, MasterCard, PayPal.
Our Commitment
We are not a large, faceless corporation. We are a small team that takes every order personally. If something goes wrong, we fix it — quickly and fairly.
Thank you for shopping at Theordiinarys.